Contact

Getting a question answered about mobile gaming shouldn't feel like filing a support ticket with a Fortune 500 company. This page explains how to reach the Mobile Game Authority editorial team, what kinds of questions get a response, and how quickly to expect one. It also covers the geographic scope of the site's coverage — useful context if a question involves regional game availability or platform restrictions.

Response expectations

The editorial inbox receives a mix of genuine questions, topic suggestions, and the occasional message that is clearly meant for a game developer rather than a games reference site. That last category is worth addressing directly: Mobile Game Authority does not have access to individual game accounts, cannot process refunds, and has no relationship with any studio or publisher. For those issues, the relevant starting points are a game's official support portal or the platform-level policies covered on the mobile game refund policies page.

For questions that are actually within scope — editorial topics, factual corrections, coverage gaps, or research inquiries — responses typically come within 3 to 5 business days. Corrections to published content are prioritized. If something on the site is factually wrong, that matters more than a new topic request, and the team treats those messages accordingly.

A few things that help a message get answered faster:

1. Specify the page or topic. Vague messages like "I have a question about mobile games" are harder to route than "The graphics settings page doesn't mention Snapdragon 8 Gen 2 optimization."
2. Include the platform. iOS and Android behave differently enough that platform context changes the answer on a surprising number of questions.
3. Note the game title if relevant. Genre-level information and title-specific information are genuinely different things — knowing which one is needed saves a round of back-and-forth.
4. Flag if it's time-sensitive. New release windows and tournament schedules move fast. Messages about time-sensitive topics that are clearly labeled get bumped in the queue.

Additional contact options

Email is the primary channel, but the site also monitors mentions through a small set of community platforms where mobile gaming conversations happen organically. The Mobile Game Authority presence on those platforms is used for listening and occasional clarification — not for announcements or promotional content. If a question gets asked publicly in a mobile gaming community and tagged appropriately, there's a reasonable chance it surfaces on the editorial radar, though the response, if any, will come through the official contact channel rather than via a public reply thread.

Tip submissions are welcome. The new mobile game releases section, in particular, benefits from readers who spot something before the editorial calendar catches up. A brief note with a title, developer name, and release date is enough to get a tip into the review process. Full coverage isn't guaranteed, but every submission is read.

For topics involving toxicity reporting, account security, or scam patterns — areas where timeliness genuinely matters — the site keeps standing resources updated at reporting toxic behavior in mobile games and mobile game account security. Those pages are often faster than waiting for a personal response.

How to reach this office

Email: [email protected]

Messages sent to that address reach the editorial team directly. There is no general customer service queue, no chatbot, and no tiered support system. It's a real inbox, read by people who actually write and maintain the content on this site.

Response windows differ slightly by message type:

• Factual corrections: reviewed within 1 to 2 business days
• Topic suggestions: reviewed within 5 to 7 business days
• Partnership or licensing inquiries: reviewed within 10 business days
• Press or media inquiries: reviewed within 3 business days

Messages that don't fit a clear category still get read. They just take longer to process because categorization itself takes time when the message is ambiguous.

Service area covered

Mobile Game Authority focuses on the United States market, which means coverage defaults to US App Store and Google Play availability, US-based pricing in USD, and US regulatory context — relevant when topics like spending limits in mobile gaming, loot boxes, or data collection practices come up.

That said, mobile gaming is not a neatly bordered industry. Titles launch in staggered regional windows. Monetization models that are restricted in one jurisdiction appear without friction in another. Esports circuits like those covered in the mobile esports overview section operate across multiple countries, and global player counts are often the only numbers developers publish. Where international context is genuinely necessary to explain a US-facing topic, it's included — but the editorial lens stays domestic.

A note on platform scope: coverage spans both iOS (Apple App Store) and Android (Google Play Store), with occasional reference to cloud gaming platforms as documented in the cloud gaming on mobile section. Hardware-specific content — particularly around mobile game hardware requirements and battery and data usage — covers the device range realistically available to US consumers, which skews toward mid-range and flagship handsets rather than region-specific budget hardware that doesn't have significant US market penetration.

Questions about whether a specific topic falls within scope are welcome. The honest answer is sometimes no — and knowing that quickly is more useful than a non-response.